FAQ

WHAT IS VIRGIN HAIR?
- VIRGIN HAIR REFERS TO HAIR THAT IS COMPLETELY UNPROCESSED AND INTACT. TO QUALIFY AS VIRGIN HAIR, IT MUST MEET RIGOROUS STANDARDS INCLUDING; NOT BEING PERMED, DYED, COLORED, BLEACHED, OR CHEMICALLY PROCESSED IN ANY WAY. THIS ALSO MEANS IT COMES FROM A SINGLE DONOR AND ALL CUTICLES ARE INTACT, RUNNING IN THE SAME DIRECTION.

HOW MUCH HAIR DO I NEED?
- FOR A FULL SEW-IN, WE RECOMMEND THAT YOU PURCHASE AT LEAST TWO BUNDLES OF HAIR FOR LENGTHS BETWEEN 14 AND 18 INCHES. WE ALSO RECOMMEND THAT IF YOU HAVE LENGTHS 20 INCHES OR LONGER, YOU WILL NEED AT LEAST 3 BUNDLES OF HAIR. KEEP IN MIND THAT SINCE OUR EXTENSIONS ARE SOLD BY WEIGHT, WE GO BY THE SAYING "THE LONGER THE LENGTH, THE SHORTER THE WEFT."

HOW LONG DOES THE HAIR LAST?
- WITH PROPER CARE, OUR EXTENSIONS CAN LAST A YEAR OR LONGER. REMEMBER THAT VIRGIN HAIR IS 100% HUMAN HAIR AND IT MUST BE TREATED AS SUCH WITH PROPER HAIR CARE TO MAINTAIN A GOOD CONDITION. USE OUR SPLASHY SILK SERUM TO PRESS OUT YOUR EXTENSIONS.

CAN I COLOR THE HAIR?
- YES, YOU ARE ABLE TO COLOR THE EXTENSIONS. WE SUGGEST ALLOWING A LICENSED PROFESSIONAL TO COLOR YOUR EXTENSIONS. PLEASE REMEMBER THAT OUR HAIR IS 100% VIRGIN HAIR, BUT AFTER COLORED, IT IS NO LONGER VIRGIN. PLEASE KEEP YOUR EXTENSIONS CONDITIONED AND MOISTURIZED.

IF YOU HAVE ANY OTHER QUESTION OR CONCERN THAT IS NOT ABOVE, PLEASE CHECK OUR SHIPPING POLICIES, OR CONTACT US.